Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 193 reviews)); "The people I worked with were nice and friendly" ((in 180 reviews)); "Great Team and always helpful" ((in 127 reviews)); "You will get good benefit and they care their staff very much" ((in 60 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 220 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 178 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 108 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 55 reviews)); "Don’t get paid for breaks and low salary" ((in 41 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Feb 4, 2015

not for the faint hearted

Sales manager

Recommend

CEO approval

Business Outlook

Pros

fast paced, dynamic. Best fashion on the high street. Great opportunities for progression, the more you put in the more you get out of it. Hard work is definitely rewarded.

Cons

discount is limited, hard to achieve a work/life balance as rotas change with little or no warning due to needs of the business.

River Island Response

11y

Thank you for your review. We have listened to your comments and thank you for your feedback.

5.0

Jan 25, 2015

Career for life!

Store manager

Recommend

CEO approval

Business Outlook

Pros

I have worked for the company for 36 years. Yes it's been hard work and sometimes very challenging but when you come through the other end and smile because that's exactly what we at river island love, the fast pace and change. I started at 16 and worked my way up the company and not only get a fair salary fantastic discount and uniform allowance I have worked all over the UK and Paris! I would honestly say working for the company now is the best it's ever been. Senior managers are much more receptive to ideas and opinions and just a lot more nicer!! You reap what you sow!!

Cons

If you choose retail expect to change your time off at short notice work most bank holidays and never get Xmas off but that is retail everywhere

River Island Response

10y

Thanks so much for your review. Your long service is a fabulous achievement and we'd like to thank you for your dedication to the brand.

5.0

Jan 23, 2015

Fantastic exciting rewarding challenges evryday

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

New exciting fashion fast pace always busy

Cons

Hard evry day and lower wage for staff is hard to find committed part time staff

River Island Response

11y

Thanks so much for your positive comment. We are always reviewing pay and benefits so thanks for your feedback.

Viewing 37 - 39 of 2,970 Reviews

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Jobs at River Island

Assistant Merchandiser

ASSISTANT BUYER GIRLSWEAR

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

not for the faint hearted

Career for life!

Fantastic exciting rewarding challenges evryday

Top companies for "Compensation and Benefits" near you

Jobs at River Island