Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 193 reviews)); "The people I worked with were nice and friendly" ((in 180 reviews)); "Great Team and always helpful" ((in 127 reviews)); "You will get good benefit and they care their staff very much" ((in 60 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 220 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 178 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 108 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 55 reviews)); "Don’t get paid for breaks and low salary" ((in 41 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,968 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,968 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Oct 17, 2018

Not what I expected

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-big name company to work for

Cons

- chaotic and disorganised software delivery process - don't treat contractors properly - inflexible - ie do not let you work from home and make a fuss if you need to

River Island Response

7y

Thanks for your feedback. We take pride in having a diverse mixture of cultures within our teams.

1.0

May 16, 2017

Store Mgr

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good training Good discounts Good holiday allowance

Cons

Unfair policies and procedures Favouritism by senior management/ area mgrs/ head office Progression only for those who "are liked"

River Island Response

9y

Thanks for your feedback.

2.0

Aug 17, 2016

Politics!

Commercial manager

Recommend

CEO approval

Business Outlook

Pros

Established company Career progression if needed Great people to work with Good discount Fair pay for sector Store environment is exciting

Cons

Your face has to fit Not very much racial mix in senior roles Outdated technology and practices No travel allowance for London

River Island Response

9y

Thanks for your review, we'll take your feedback on board.

Viewing 31 - 33 of 2,968 Reviews

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Jobs at River Island

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ASSISTANT BUYER GIRLSWEAR

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not what I expected

Store Mgr

Politics!

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Jobs at River Island