Quest Diagnostics reviews

In some segments of the Quest organization, specifically IT from my experience but certainly others, the turnover for senior leadership is very high. Old but good ideas are often quashed by new leadership. then to be revived again by the next leader. The problem is there is generally a short-sighted elimination of essential employees between such change of hands in leadership and the hard work done prior to reinvigorated ideas is lost as those employees and systems are turned over. It feels like Groundhog Day sometimes, especially being a long-term employee that went through 6-7 major reorganizations. The result is that Quest does not adjust well to new technology or set a trend, even though they have enormous influence and information to leverage. With that, a sense of paranoia about job security can accumulate if you've been with Quest for a while.

Terrible culture of patriarchy and tenure that extends into HR. the only folks that thrive are the 15-20+ yr tenured folks as they would be too expensive to let go. leadership is steeped in yesterdays passive work and resist change and innovation; Quest is exhibit A where plenty of incompetent men are in leadership roles, get hired with zero experience and and continue to get promoted with a thriving boys club. Top down culture hence there is group think in all areas. Not an innovative , future driven organization that will transform in any way with changing times. Terrible IT infrastructure and not set up for any kind of transformation let alone digital / cloud/ AI continue with the same test volume mentality and refuse to innovate and offer new solutions to customers core health systems business churn