a culture of patriarchy with no end in sight - Anonymous employee Quest Diagnostics Employee Review

1.0
Aug 2, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Base pay + benefits including free lab testing a click that works for existing ? tenured employees who have spent 10+ years; they move around the org easily enough

Cons

Terrible culture of patriarchy and tenure that extends into HR. the only folks that thrive are the 15-20+ yr tenured folks as they would be too expensive to let go. leadership is steeped in yesterdays passive work and resist change and innovation; Quest is exhibit A where plenty of incompetent men are in leadership roles, get hired with zero experience and and continue to get promoted with a thriving boys club. Top down culture hence there is group think in all areas. Not an innovative , future driven organization that will transform in any way with changing times. Terrible IT infrastructure and not set up for any kind of transformation let alone digital / cloud/ AI continue with the same test volume mentality and refuse to innovate and offer new solutions to customers core health systems business churn

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5.0
May 4, 2026
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Pros

Independent work, relaxed environment, helpful coworkers

Cons

Repetitive work, long hours on feet

1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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