Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Pep Boys?

22% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 117 reviews)); "Great people to work with and structure" ((in 84 reviews)); "Good benefits and lots of resources" ((in 45 reviews)); "Coworkers and team were great" ((in 26 reviews)); "Good training" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 61 reviews)); "Salary Managers have to clock in and out daily." ((in 38 reviews)); "No work life balance at all" ((in 20 reviews)); "Senior Leadership is terrible and could care less about anyone besides themselves." ((in 16 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

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2.6

22% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

15% approve of CEO

19% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.5

Compensation and benefits

2.3

Career opportunities

2.2

Culture & values

2.2

Work/Life balance

2.0

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

2K reviews

2.0

Oct 9, 2025

Really Dependant on the District manager

Assistant service manager

Recommend

CEO approval

Business Outlook

Pros

Hours are decent Workload not too heavy.

Cons

Bad District mananger(s) Bad Hiring Practices.

3.0

Sep 30, 2025

Service desk

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

high pace enviroment at work

Cons

low pay and little growth

1.0

Sep 27, 2025

This company is dieing because of senior management

General service technician (gst)

Recommend

CEO approval

Business Outlook

Pros

Some co-workers are cool, not much more to add here

Cons

Senior management cut shop employees' hours when they don't get a bonus even though senior management make six figures a year guaranteed before any bonus. Senior management will not make any effort to talk to any mechanics about their thoughts and opinions or how the company can improve. There is ZERO employee appreciation for anyone that works in store on a daily basis. Stores are closed on only 2 holidays a year (Xmas, thanksgiving) and any PTO or floating holiday time that is not used by January 31st is lost, use it or lose it policy no matter what. Senior management needs to seriously be replaced, when employees lose the ability to provide for their families or pay their bill because senior management didn't get a bonus something has to change.

Viewing 25 - 27 of 1,606 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Legal Administrative Assistant

Service Manager Trainee

Automotive Customer Service Advisor

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Pep Boys

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Really Dependant on the District manager

Service desk

This company is dieing because of senior management

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