Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Pep Boys?

22% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Great people to work with and structure" ((in 90 reviews)); "Good benefits and lots of resources" ((in 43 reviews)); "Coworkers and team were great" ((in 27 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 23 reviews)); "Good training" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"It's very slow and the pay is low" ((in 111 reviews)); "Poor upper management can make or break you." ((in 61 reviews)); "Salary Managers have to clock in and out daily." ((in 37 reviews)); "No work life balance at all" ((in 19 reviews)); "Senior Leadership is terrible and could care less about anyone besides themselves." ((in 19 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

22% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

15% approve of CEO

19% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.5

Compensation and benefits

2.3

Career opportunities

2.2

Culture & values

2.2

Work/Life balance

2.0

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 10, 2010

pep boys manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

interesting work, customers, unique challenges, great employees who cared

Cons

systems could be difficult to master

4.0

Feb 15, 2010

Fun job, not enough to live on

Parts manager

Recommend

CEO approval

Business Outlook

Pros

Great training, flexible(ish) hours, fun customers, great place to work if you love cars. Most of our customers are fun and appreciative of what we do. Lots of room and resources to learn about automotive technology. Room for advancement, great benefits for full-time employees

Cons

Some heavy lifting, not all customers are nice and exciting, pay is not very competitive and raises have been frozen for quite some time. I would keep this job forever if I were paid a decent wage.

3.0

Jan 14, 2010

Pep Boys and me - a love/hate relationship

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice big stores as far as auto parts stores go. A great selection and resources for sourcing needed parts for customers. New CEO and upper management seem to finally "get it" and want to take care of the customer and try to make money.

Cons

Technology is not state-of-the-art. No physical, hands-on support from the AD unless you were a particular favorite of that person. This wasn't the co.'s fault necessarily, though it smacks a bit of the old days' cronyism.

Viewing 1603 - 1605 of 1,606 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Legal Administrative Assistant

Service Manager Trainee

Automotive Customer Service Advisor

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pep boys manager

Fun job, not enough to live on

Pep Boys and me - a love/hate relationship

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