Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Pep Boys?

22% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 117 reviews)); "Great people to work with and structure" ((in 84 reviews)); "Good benefits and lots of resources" ((in 45 reviews)); "Coworkers and team were great" ((in 26 reviews)); "Good training" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 61 reviews)); "Salary Managers have to clock in and out daily." ((in 38 reviews)); "No work life balance at all" ((in 20 reviews)); "Senior Leadership is terrible and could care less about anyone besides themselves." ((in 16 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

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2.6

22% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

15% approve of CEO

19% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.5

Compensation and benefits

2.3

Career opportunities

2.2

Culture & values

2.2

Work/Life balance

2.0

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

2K reviews

4.0

Sep 15, 2010

comment

Parts manager

Recommend

CEO approval

Business Outlook

Pros

I like my job. I enjoy going to work.

Cons

Stock results too slow, not making gains

4.0

Aug 10, 2010

Useless Loss Prevention Managers

Service manager

Recommend

CEO approval

Business Outlook

Pros

Best part about working for Pep Boys is that you will move up depending on how hard you work and how loyal you are to the company. For those who say its not a fair place to work or get promoted or that there is cronyism involved are upset because they give up after just being overlooked one time. Truth is if you do your job and do it well you WILL get recognized. Your numbers will show it as a manager or your customer satisfaction rate as an advisor or parts person or your productivity as a mech or tech.

Cons

Not enough trust in what managers have to say. If Loss Prevention or HR says a manager is in the wrong then no matter how much you prove or say otherwise.. You're in the wrong. They will take the word of a useless fruitless employee who is disgruntled to do away with a top performing manager. With a Company mindset like this.. at a time when this company is on the brink of falling flat... why would they have such a mindset? Its sad but true. Trust and Defend your managers especially the ones that try their best to make the company better rather than doing away with them at the behest of a loser employee.

3.0

Jul 27, 2010

Pepboys management from area director down NEEDS IMPROVEMENT

Parts manager

Recommend

CEO approval

Business Outlook

Pros

got to learn more about cars and deal with different situations every day

Cons

horrible hours, unfair practices, you have to fight for time off, they do not want you having a personal life at all,

Viewing 1597 - 1599 of 1,606 Reviews

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L1 Service Desk Agent

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Automotive Customer Service Advisor

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comment

Useless Loss Prevention Managers

Pepboys management from area director down NEEDS IMPROVEMENT

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