Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Pep Boys?

22% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 111 reviews)); "Great people and company to work for" ((in 88 reviews)); "Good benefits and lots of resources" ((in 49 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 58 reviews)); "Salary Managers have to clock in and out daily." ((in 36 reviews)); "No work life balance at all" ((in 20 reviews)); "C suite completely out of control no leadership no game plan." ((in 17 reviews)); "you do for less than minimum wage." ((in 13 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

22% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

15% approve of CEO

19% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.5

Compensation and benefits

2.3

Career opportunities

2.2

Culture & values

2.2

Work/Life balance

2.0

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 4, 2011

It is a great work environment.

Human resources representative

Recommend

CEO approval

Business Outlook

Pros

Management cares about work life balance.

Cons

Employees need to be informed of opportunities for advancement or supplements...

4.0

Nov 30, 2010

Good People

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The people are nice. Sales is pretty standard...just pick up the phone/see a customer and figure out if the product is in stock or not.

Cons

Scripts, like getting customers to do the surveys...also, the commercial accounts are douchebags to the max. They won't talk to you unless you are somebody they already know from Pep Express--they'll just hang up on the non commercial sales people.

3.0

Nov 19, 2010

Pep Boys was an Okay Job but got on my nerves quickly!

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Very flexible with my scheduling since I was in college Managers were nice to me and coworkers were just as great to work with, we felt like a family there. The store was in a good area and was like 20 minutes from my house (not bad). Pay was Okay I was making 8.25/hr as a cashier with little experience. Very nice discount I could always get my car worked on whiling I am at work which is convenient. Hard to get fired in my store unless you stole or something lol. Good training

Cons

Some very rude customers that were just horrible, always yelling and trying to make everything our fault including the pricing of items in he store. Dealing with rebates and handling messy car batteries. Store kind of dirty but that was to be expected. Yeah the customers and one new assistant manager/coworker were the most difficult part of the job...so I quit, I was tired of being yelled at over and over again for something I have no control of. Systems were old and out dated and the computer would freeze up from time to time so lame.

Viewing 1591 - 1593 of 1,606 Reviews

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Ratings by category

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Reviews by job title

It is a great work environment.

Good People

Pep Boys was an Okay Job but got on my nerves quickly!

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