Pep Boys was an Okay Job but got on my nerves quickly! - Sales Associate/Cashier Pep Boys Employee Review

3.0
Nov 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Very flexible with my scheduling since I was in college Managers were nice to me and coworkers were just as great to work with, we felt like a family there. The store was in a good area and was like 20 minutes from my house (not bad). Pay was Okay I was making 8.25/hr as a cashier with little experience. Very nice discount I could always get my car worked on whiling I am at work which is convenient. Hard to get fired in my store unless you stole or something lol. Good training

Cons

Some very rude customers that were just horrible, always yelling and trying to make everything our fault including the pricing of items in he store. Dealing with rebates and handling messy car batteries. Store kind of dirty but that was to be expected. Yeah the customers and one new assistant manager/coworker were the most difficult part of the job...so I quit, I was tired of being yelled at over and over again for something I have no control of. Systems were old and out dated and the computer would freeze up from time to time so lame.

Explore other reviews about Pep Boys

5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

See reviews by: Helpful|Rating|Date|All