Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Great people and company to work for" ((in 86 reviews)); "Benefits are good." ((in 48 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 23 reviews)); "Good work environment to work in" ((in 17 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"It's very slow and the pay is low" ((in 109 reviews)); "Poor upper management can make or break you." ((in 65 reviews)); "Salary Managers have to clock in and out daily." ((in 35 reviews)); "No work life balance at all" ((in 19 reviews)); "Poor direction and leadership from some higher level management." ((in 13 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 4, 2013

Horrible place to work

Accounting

Recommend

CEO approval

Business Outlook

Pros

They're willing to pay some money to get people in the door to fix their miriad of problems

Cons

they have so many problems you can't even list them all here. And they're in a dilapidated building with 1 elevator that takes longer to go 4 floors than a center city elevator going to the 40th floor.

4.0

Aug 24, 2013

Overall, rewarding experience.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great team Benefits Ability to schedule around personal life

Cons

Get your money right up front (Management). They will hire based on a need. If they can't find someone with experience, they will hire someone they think they can "train" who has no experience in the field. If their need is great, they will offer that individual significantly more money than what their current, "Proven Hi-Po" managers are making. This creates animosity and decays trust in the area directors / company.

4.0

Aug 17, 2013

Have worked there for over 6 years

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, ability to learn about automotive repair and maintenance

Cons

Poor upper management (Corporate level)

Viewing 1513 - 1515 of 1,606 Reviews

Jobs at Pep Boys

Delivery Driver Box Truck

Delivery Driver Box Truck

Delivery Driver Box Truck

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Horrible place to work

Overall, rewarding experience.

Have worked there for over 6 years

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