Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Great people and company to work for" ((in 86 reviews)); "Benefits are good." ((in 48 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 23 reviews)); "Good work environment to work in" ((in 17 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"It's very slow and the pay is low" ((in 109 reviews)); "Poor upper management can make or break you." ((in 65 reviews)); "Salary Managers have to clock in and out daily." ((in 35 reviews)); "No work life balance at all" ((in 19 reviews)); "Poor direction and leadership from some higher level management." ((in 13 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 15, 2013

Decent people, company on downside of its "career"

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people who care. Unique business model should be a plus, but it's not being capitalized on.

Cons

Outdated business model. Implements way too much change, new ideas, hoping something sticks; then lacks the follow up with that idea until it eventually fades away.

2.0

Aug 15, 2013

A very demanding and disappointing company.

Parts specialist

Recommend

CEO approval

Business Outlook

Pros

Co-workers are pleasant, friendly, fun; most share an interest in cars.

Cons

Company is top-heavy, not interested in promoting from within, or even an employee's reason for working there. Their IT department is years behind other automotive companies, and purchasing does not inventory the proper parts based on local need - just appear to buy on price.

3.0

Aug 14, 2013

Fun and great place to work all employees get along with each other.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great customers and the customers are nice and they respect the employees. The manager Mike makes sure that every customer is satisfied before they leave the store with products. Great teamwork because everyone helps out where they can.

Cons

Not enough hours to work. Have to work every weekend. Certain employees receiving special treatment from management. Keeping rewards cards revenue up.

Viewing 1516 - 1518 of 1,606 Reviews

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Delivery Driver Box Truck

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Ratings by category

Ratings by demographic groups

Reviews by job title

Decent people, company on downside of its "career"

A very demanding and disappointing company.

Fun and great place to work all employees get along with each other.

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