Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 123 reviews)); "Great people and company to work for" ((in 90 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 28 reviews)); "Work was there money was decent" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 64 reviews)); "Bad manager been working for 10 months still no type insurance s" ((in 41 reviews)); "No work life balance at all" ((in 20 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews)); "Senior Leadership is terrible and could care less about anyone besides themselves." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 28, 2014

General Service Tech

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

increases your knowledgeof automotive parts and services. if you want to start a career in the automotive field PepBoys would be a good place to start off.

Cons

Depending on the position you appl for the pay isnt that good.

3.0

Apr 24, 2014

it was ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay, flexible scheduling, many locations

Cons

Very slow career advancement, lack of product, had to special order a lot which cost the customer time & money, SOF & parts look up needs a lot of work, poor training

2.0

Apr 18, 2014

Pay is decent, not very good

Assistant service manager

Recommend

CEO approval

Business Outlook

Pros

It was a job to get by, not really exciting to work here, corporate has unrealistic expectations. Managers act like little girls when they know corporate will be making a visit to the store. Kind of embarrassing to see your boss following around another grown man like a puppy...

Cons

The amount you earn for the company vs. your compensation can make you feel cheated.. you really have to sell people things they don't need to make a decent income, which doesn't make you feel very good. The company recently is going through an overhaul to try to become the "next best alternative to the dealership." They are raising the prices on everything in order to pay for all this remodeling and unnecessary travel of corporate.

Viewing 1474 - 1476 of 1,606 Reviews

Jobs at Pep Boys

Delivery Driver Box Truck

Delivery Driver Box Truck

Service Manager Trainee

Hasbrouck Heights, NJ

Pep Boys reviews FAQs

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Pep Boys

Pep Boys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

General Service Tech

it was ok

Pay is decent, not very good

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