Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 123 reviews)); "Great people and company to work for" ((in 90 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 28 reviews)); "Work was there money was decent" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 64 reviews)); "Bad manager been working for 10 months still no type insurance s" ((in 41 reviews)); "No work life balance at all" ((in 20 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews)); "Senior Leadership is terrible and could care less about anyone besides themselves." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Apr 29, 2014

Profitable Service Manager who is viewed by his superior as a go to employee for anything and everything.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My contribution to the company does not go unnoticed by my superiors. Fellow employees are a pleasure to work with.

Cons

The economic environment has made making sales a challenging atmosphere. Our corporate office still expects high sales with higher margins with lower payrolls.

3.0

Apr 28, 2014

Okay

Mechanic

Recommend

CEO approval

Business Outlook

Pros

Somewhat Flexible Schedule, Work in a shop atmosphere.

Cons

Dealing with some difficult personalities.

1.0

Apr 28, 2014

mechanic

Mechanic

Recommend

CEO approval

Business Outlook

Pros

turning wrench's and thats about it

Cons

crappy pay no compensation for no cars lawsuit will soon follow im supposed to make 36k a yr but im lucky to make 10k

Viewing 1471 - 1473 of 1,606 Reviews

Jobs at Pep Boys

Delivery Driver Box Truck

Delivery Driver Box Truck

Service Manager Trainee

Hasbrouck Heights, NJ

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Profitable Service Manager who is viewed by his superior as a go to employee for anything and everything.

Okay

mechanic

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