Pay is decent, not very good - Assistant Service Manager Pep Boys Employee Review

2.0
Apr 18, 2014
Recommend
CEO approval
Business Outlook

Pros

It was a job to get by, not really exciting to work here, corporate has unrealistic expectations. Managers act like little girls when they know corporate will be making a visit to the store. Kind of embarrassing to see your boss following around another grown man like a puppy...

Cons

The amount you earn for the company vs. your compensation can make you feel cheated.. you really have to sell people things they don't need to make a decent income, which doesn't make you feel very good. The company recently is going through an overhaul to try to become the "next best alternative to the dealership." They are raising the prices on everything in order to pay for all this remodeling and unnecessary travel of corporate.

Explore other reviews about Pep Boys

5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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