Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 113 reviews)); "Great people to work with and structure" ((in 85 reviews)); "Benefits are good." ((in 49 reviews)); "Coworkers and team were great" ((in 32 reviews)); "Work was there money was decent" ((in 20 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Bad manager been working for 10 months still no type insurance s" ((in 40 reviews)); "No work life balance at all" ((in 19 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 17 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Jul 29, 2015

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

History, Work/Life Balance, Schedule, PTO Plan

Cons

Consistancy, Revenue, Upper Management, Bonus

3.0

Jul 27, 2015

Tech a

Recommend

CEO approval

Business Outlook

Pros

Good place to work as long as you had a goo manager. I had a good manager and enjoyed my job

Cons

No real cons except favoritism being shown to certain techs who got the better jobs and other getting the crap ones

4.0

Jul 15, 2015

Enjoyable job

Assistant service manager

Recommend

CEO approval

Business Outlook

Pros

Ability to help customers maintain/fix their automobiles. Ability to stay current on automotive repair information. Can explain to the customer what needs to be fixed in the levels of priority.

Cons

Trying to convince customers that the top end model of tire or service is what they need. Sometimes, if the shop gets too busy, you have to mount tires. Not a horrible con but one if you would like to stay clean throughout the day.

Viewing 1441 - 1443 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Pep Boys Onsite Interview Event - Tuesday 7/7 and Wednesday 7/8

Service Manager Trainee

Service Manager Trainee

Pep Boys

Pep Boys reviews

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Reviews by job title

General Manager

Tech a

Enjoyable job

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