Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 115 reviews)); "Great people and company to work for" ((in 86 reviews)); "Good benefits and lots of resources" ((in 44 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 24 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 42 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "As an employee all benefits and commissions were cut." ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,610 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,610 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,610 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Sep 15, 2015

Some District Managers need to go still stuck in the past.

Store management

Recommend

CEO approval

Business Outlook

Pros

Enjoy working for the company. Could be a good company again. Enjoy the automotive business and working in smaller store environment.

Cons

Your DM's do not look at the big picture and aren't changing with the times. Managers have to punch a clock.

3.0

Sep 15, 2015

Ok for retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay is better than most automotive retail, coworkers are usually easy to get along with.

Cons

Want everything done ASAP even when there are so many other things to do. Do not care about the employees who give everything to the company.

3.0

Sep 14, 2015

dont work there

Csa

Recommend

CEO approval

Business Outlook

Pros

there is none its bad

Cons

they took everything away from us our bounes

Viewing 1306 - 1308 of 1,610 Reviews

Jobs at Pep Boys

Assistant Service Manager

Automotive Technician B

General Sales & Service Tech

Pep Boys

Pep Boys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Some District Managers need to go still stuck in the past.

Ok for retail

dont work there

Jobs at Pep Boys

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