Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 115 reviews)); "Great people and company to work for" ((in 86 reviews)); "Good benefits and lots of resources" ((in 44 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 24 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 42 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "As an employee all benefits and commissions were cut." ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,610 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,610 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,610 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Sep 24, 2015

Parts Manager

Parts manager

Recommend

CEO approval

Business Outlook

Pros

Helping customers with their repair needs. Helpful and knowledgeable fellow employees.

Cons

Sometimes understaffed and the lack of some common parts.

3.0

Sep 21, 2015

Pep Boys in Philly HQ

Director

Recommend

CEO approval

Business Outlook

Pros

Work was always interesting and different. Philadelphia's Center City is a great place to live or enjoy and fairly close to the HQ. Fellow employees do warm up to you, eventually. And when they do, you have friends for life.

Cons

The actual HQ location is a tired old building in the ghetto, but it grows on you. Winter is rough, but that's just the East Coast. Some of the workers that have been there a looong time need to go so the company can grow. Not all, but many are blockers of new ideas.

2.0

Sep 16, 2015

Disorganized but Honest

Pepexpress driver

Recommend

CEO approval

Business Outlook

Pros

Fellow employees look out for each other. Understanding of flexible hours.

Cons

Management is hands off and doesn't know the lower level jobs.

Viewing 1303 - 1305 of 1,610 Reviews

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Pep Boys reviews

Company ratings over time

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Reviews by job title

Parts Manager

Pep Boys in Philly HQ

Disorganized but Honest

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