Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 115 reviews)); "Great people and company to work for" ((in 86 reviews)); "Good benefits and lots of resources" ((in 44 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 24 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 42 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "As an employee all benefits and commissions were cut." ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,610 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,610 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,610 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Sep 14, 2015

Finance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Historical Business in the Phila Market

Cons

Employee loyalty and location of Corporate HQ

1.0

Sep 12, 2015

Hell on earth!

Mechanic

Recommend

CEO approval

Business Outlook

Pros

Easy to get suckered in . If you die as a mechanic pep boys life insurance pays a year of min wage.

Cons

Hard to get out, really you will work yourself broke here and might have to sell your box of tools or ditch them because you will not afford to rent a truck and move them. Terrible management. Do not I repeat do not supply your tools they will get stolen and left around the shop. Plus this company is required to pay you 20 an hour as a mechanic if you supply tools. They argue that they supply tools one set for 6-8 mechanics, yet it will also be missing all the tools. These unholy crooks steal from customers who are uneducated and steal you soul as a mechanic.

1.0

Sep 12, 2015

Asst Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great job for a high-school student

Cons

Company thinks only about making money

Viewing 1309 - 1311 of 1,610 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Service Manager Trainee

Service Manager Trainee

Service Manager Trainee

Pep Boys

Pep Boys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Finance

Hell on earth!

Asst Manager

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