NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Sep 1, 2021

NICE - an oxymoron

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Impressive market performance and general financial results - stable results and pretty safe jobs as result. And if you are in sales you can win some interesting prizes, trips away etc !

Cons

Management - feels like there is complete lack of care for people on the ground when making decisions - yet we are always asked to refer new people but a lot of our networks dont want to work at NICE due to our bad employer rep! Culture - pleasantries are non-existent, management calls are pretty much arguments and shouting over each other - the louder the better! Management induces a culture of ruthless, lets do the least we have to and hope for the best. Most people here have no attachment to company and leave 1-2 years later. Some have embedded culture of entitlement, rudeness, and inappropriate comments are every day occurrence. Its not even about having thick skin - its just unacceptable.

2.0
Aug 29, 2021

Not a Career Move

Recommend
CEO approval
Business Outlook

Pros

The company gives out good perks from time to time but we all know they are writing everything off to benefit them. Remote work is good, even before COVID. Decent PTO.

Cons

Salary increases are very small if any at all. Managers leave a lot to be desired. They are not the wisest choices and some are just terrible. Work-life balance sucks. Never work a typical 40 hours week. Many late nights and weekends with no additional compensation. Underpaid and overworked. No room for growth.

1.0
Aug 23, 2021

Toxic Company Culture

Recommend
CEO approval
Business Outlook

Pros

The only Pros was working remote.

Cons

Toxic company culture. Management does not set examples. Employees are promoted based on politics and not skill set. Onboarding and training is laughable. The customer receives better training on the product that the employees. The people promoted to management do not have any management skills and NICE does not train them. Salaries are below industry standards. No raises for over 2 years. Bonus payout less than 70%.

Viewing 160 - 162 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.