NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jul 16, 2022

Terrible

Recommend
CEO approval
Business Outlook

Pros

Work from home and no travel.

Cons

Terrible management. Not a well-run company. Too focused on the bottom line. Need to pump technology into their solution. Now competing with Amazon Connect. Not where you want to play. Not a competitive salary. No stock purchase plan. No RSUs. Management dumps too many non revenue generating homework on the reps.

2.0
Jun 15, 2022

A lot happening...

Recommend
CEO approval
Business Outlook

Pros

A lot of growth. A lot of work to do and a lot of innovation happening now and coming in the future.

Cons

Not enough resources to cover current growth. Pay is not good for the amount of work you are expected to do. A lot of stress and long hours.

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NiCE Response
3y
Thank you for your thoughtful and balanced review. It would be great to hear more about your positive or negative experiences. I would love to discuss your concerns further, please reach out to me at mike.stuy@nice.com . At NICE CXone, we work hard to maintain a respectful, productive work environment, and we take everyone’s concerns seriously. Thank you again for your review.
2.0
Apr 26, 2022

There are better jobs out there

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, good managers and directors.

Cons

Senior Management leaves something to be desired.

Viewing 157 - 159 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.