NiCE reviews

I am a recent hire and had no idea about NICE until I joined few months back. Online reviews could be somewhat misleading because the culture really depends on the group you join. NICE has acquired several small companies in US and each group has its own culture and practices. I realized the online reviews are more descriptive of NICE Israel not NICE US. Unfortunately NICE US has been a great disappointment so far and I would not recommend. Poor management and lack of skilled technical people makes this a sweatshop (This is true for the group that I am working in).

Middle management has a serious problem of a revolving door in the Denver call center. If you're a regular engineer, you can honestly expect to have a new boss every 8 months or so. Dealing with that whole learning curve/proving one's self process is often more exhausting than the job itself. Policies change from week to week, which makes the company feel like its in its infancy, and not the established global company it is. Middle management seems to always consist of a promoted engineer with no leadership or personal skills, or someone that DOES have call center leadership experience, but knows nothing of the product and never takes the time to learn. It's almost enough to make you laugh seeing how often this seems to repeat over the years.