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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,029 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Jun 8, 2017

      Local offices people great, management totally incompetent

      Senior systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay and benefits. Local managers are supportive even though they have no real control

      Cons

      Every management decision is a slow, painful, arduous, process. Lots of waste trying to save money. No grasp of IT and inability to make quick changes. Very reactive management and you have to wait for the disaster to get anything done. Very stressful. Owned out of Israel and they are very disconnected from the US.

      2.0
      Apr 8, 2016

      Inconspicous Truths

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      NICE is a growing organization (currently) and there is plenty to do. This makes for a very energetic workplace that can be exciting and fulfilling at times.

      Cons

      NICE consistently makes what look like strategic decisions, but executes on them in a amateurish way. If customer facing, prepare to be bombarded with customers that are not happy and a obvious lack of resources that will make any material change to their fundamental problem -- poor product and design.

      1.0
      Jan 11, 2016

      Shareholders come first

      Regional sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, good pay.

      Cons

      Teamwork is a myth. Shareholders come first and revenue is priority #1, not the customer. Severely understaffed. Poor leadership. No vision.

      Viewing 85 - 87 of 3,029 Reviews
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      Glassdoor has 3,197 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.