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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,029 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Apr 3, 2014

      Working at NICE was boring and depressing

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice offices in a fairly good location. Ideal if you enjoy pretending to be busy because it's unlikely anyone will know what you are doing. There's nothing else positive that I can add.

      Cons

      Many of the engineers are not good enough to develop the product they are trying to sell. No budget/time to send anyone on training courses resulting in careers stagnating. Most who were good at their jobs (technical or otherwise) moved on due to poor pay and incompetence. A succession of terrible CTOs resulting in poorly designed software. Poor morale. Most time spent firefighting. Salaries below average, no raise for ~4 years. Made redundant and then screwed out of redundancy pay.

      2.0
      Jun 27, 2008

      great salary - but work load will always increase and it will never be enough

      Don't want to list
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salaries are good, benefits are good.

      Cons

      Salaried - means working 60 or more hours a week - no job satisfaction - US management employees are continually replaced by Israeli ex-pats. No employee/employer feedback on any corporate changes basically the attitude that you should be happy to have a job. It used to be a good place to work - but the senior management has no confidence in the US work force. You will work in an atmosphere (even if you are a manager) of no trust and having to prove yourself over and over. There is no respect for employees.

      2.0
      Oct 24, 2023

      Don't expect competitive compensation, regular increases, or promotions

      Lead project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lead CCaaS solution per industry reviews. Supportive peers.

      Cons

      NICE ltd, which owns CXone and several other brands, is far below average for US compensation. NICE ltd and CXone executives highlight how competitors have "franken stacks" of disjointed solutions, yet fail to recognize the internal challenges of disparate and disjointed solutions. Annual merit increases are rare. If they do happen, the percentage is less than annual cost of living increases. Promotions are non-existent. If you want to move up, you will need to apply internally... along with 100+ other associates anxious for the position.

      avatar
      NiCE Response
      2y
      We, at NICE, have multiple processes in place to review our employees' performance and reward them accordingly. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. We wish you great success in whichever career direction you choose!
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      Glassdoor has 3,197 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.