Does New York Life pay their employees well?

According to anonymously submitted Glassdoor reviews, New York Life employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at New York Life. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at New York Life?

63% of New York Life employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New York Life 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at New York Life?

Agent (670) , Insurance Agent (640) , Financial Services Professional (254) , Financial Advisor (227) , Senior Associate (138) , Registered Representative (137) , Intern (102) , Financial Services Representative (98) , Life Insurance Agent (98) , Insurance Sales Agent (97) , Financial Professional (95) , Corporate Vice President (86) , Customer Service Representative (83) , Partner (57) , CVP (54)

What are the pros of working at New York Life according to real employee reviews?

"Can be lucrative and great training" ((in 566 reviews)); "Great hours and people that work there" ((in 337 reviews)); "great benefits and close to freeways" ((in 313 reviews)); "moving to Agile from Waterfall based projects) Internal Mobility is good if you're interested Good work/life balance at the company" ((in 196 reviews)); "A great culture based in giving and many events to attend if you have time." ((in 180 reviews))

What are the cons of working at New York Life according to real employee reviews?

"Captive agent and since this is a commission only position you can get into financial difficulties if you are having a bad month production" ((in 319 reviews)); "no salary for all the time and effort you have to put in unless in management." ((in 243 reviews)); "Poor management and lack of help." ((in 174 reviews)); "The reason someone makes a good manager at NYL is because they know how to sell people." ((in 108 reviews)); "Even more of a deathknell, upper management is slowly outsourcing every department." ((in 31 reviews))

What are employees saying about New York Life layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New York Life layoffs and their outlook for job security at New York Life in 2026.

New York Life reviews

3.7

63% would recommend to a friend

(5,480 total reviews)

Craig DeSanto

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,480 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews

1.0

Oct 16, 2023

Terrible

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Health insurance benefits, and sometimes a nice venue for company events (too bad field service is banned)

Cons

This company overworks their admins to the point of severe burn out. There is bullying, intimidation tactics, and racial microaggresive undertones. The pay is GOD AWFUL for a billion dollar company. The agents treat the staff with disrespect and lack empathy. Management only care about their bonuses and how much life they can squeeze out of you so their bonuses are top tier. I've had to get therapy because this job drove me into deep depression and gave me panic attacks.

New York Life Response

2y

Thank you for your feedback. We take your concerns seriously and would like more information. Please contact our Ethics Hotline, which provides an anonymous way to report your concerns, at (888) 331-0619 or at https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html.

1.0

Jun 20, 2023

Shady employment structure

Agent

Recommend

CEO approval

Business Outlook

Pros

A lot of freedom when it comes to where and when you work.

Cons

The Managers are incentivized to bring in new agents because they make a lifetime percentage on the people that they recruit. The part-time process is stressful and you don’t get paid. They expect you to give them a list of 200 people that you know; whether it’s family or friends. You have to give them a list of those people and their names and numbers. They basically get a 200 name list from new recruits while not paying them and expecting them to make a sale within the first 3 months. The role I applied for was advertised as a finical planner position, but the only thing that I was incentivized to sell was life insurance. I would recommend this job to older people that know a lot of people who need financial help. I wouldn’t recommend this job to anyone who is younger and trying to get into financial advisement. They also require new recruits to make sales while they are considered not employed by the company, so when they inevitably “quit” it does not affect the employee turnover.

New York Life Response

3y

Thank you for your feedback. Our agents are compensated for the work through commissions. Being commission based puts you in control of how much you make, which can be both exciting and challenging. In addition, we offer competitive benefits, as well as a defined benefit pension plan that makes our compensation package one of the best in the industry. During the hiring process, we are sure to provide specific detail on how our commission based structure works. A successful career as an agent requires dedication and commitment and, for many, the financial and professional rewards are worth it. We understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.

2.0

Mar 17, 2022

Find a Company That Respects It’s Employees

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

ability to create your own schedule

Cons

toxic company culture, poor pay structure, no stability

New York Life Response

4y

Thank you for your feedback. We take your concerns seriously and would like more information. New York Life, re-affirmed on Fortune World’s Most Admired Company list in the Life Insurance category for 2021, has over 175 years of history helping provide financial security for millions of families. Most families are underinsured, and few people have defined benefit pension plans anymore. We distribute products that help meet both those needs. Like most organizations there is a hierarchy, and our Career Agency System ensures our policy holders come first. Please contact our Ethics Hotline, which provides an anonymous way to report your concerns, at (888) 331-0619 or at https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html

Viewing 79 - 81 of 5,480 Reviews

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Ratings by demographic groups

Reviews by job title

Terrible

Shady employment structure

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