New York Life reviews

3.7

63% would recommend to a friend

(5,480 total reviews)
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Craig DeSanto

78% approve of CEO

63% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,480 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

If you are successful you get paid well.

Cons

First off you have to go through weeks of unpaid training just to have a shot to get the job. Part of the interview process is getting 50 people that you know to fill out survey information. Then you have to get 200 people that are your starting point. Now assuming you get the job. On day one you are supposed to start your basic introductory training yet also somehow start making sales even though you have absolutely no idea how to do that yet. Furthermore, because the leads are based on your friends and family you have to effectively harass them to buy life insurance which can hurt those relationships. And if on day one you haven't started making sales you get yelled at even though it is impossible to make a sale on your first day because you don't know the scripts, the necessary forms, or how to use their platform. I went through like a 2 month process just to quit on my first day. Very disappointing

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New York Life Response
4y
Thank you for your feedback, we take your concerns seriously and understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed. Another important part of an agent’s success is the ability to engage consumers. Because of this, we provide extensive coaching on prospecting and selling throughout the course of their career allowing them to expand their skills and serve our customers to the very best of their ability. If you have specific concerns you would like to discuss, we encourage you to contact our anonymous Ethics Hotline via (888) 331-0619 or https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html.
1.0
Nov 18, 2019
Recommend
CEO approval
Business Outlook

Pros

-Training -They give you pizza once a month

Cons

-They say you will be working as an advisor, but you essentially just push life insurance. It is the product you are paid best on when you sell. I would sit down with a client, then review the case with my partner, and the solution is always life insurance. Always. -They charge you to work for them. They charge you for your desk, phone, community computers, and the mail room. In total it will cost you $2400/year. They love to say how financial stable they are and they have $28b in the bank, but they make you pay for that. That should tell you enough. They can do this because once your contract triggers, you are a general contractor, not an employee. -They want access to your natural market (friends and family) and then almost expect you to quit. But they keep the policies alive with the people you sold to. If they are this dishonest to their "employees" I can only imagine what its like to be a policy holder.

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New York Life Response
6y
Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.
2.0
Sep 23, 2019
Recommend
CEO approval
Business Outlook

Pros

You can quickly obtain many licenses in the industry by working here. It gives you a great introduction of how a firm works when the management is questionable and only out for themselves. This is a great learning experience for what to watch out for when you finally find a great place to work. Keep your eyes and ears open.

Cons

The training is terrible and the seminars they offer every few months are stale. You will spend everything you make and half of your savings just trying to work their plan on how to become "successful" (wealthy). Managers (Partners) are compensated on what you do, so there is intense pressure to submit applications for anything and everything for your family, friends and everyone you know even if its not best for them...and even if they don't qualify. There are a lot of good 'ol boys' deals going on behind closed doors and a lot of questionable ethics. I saw at least 20 agents contracting and leaving in 12 months. The high turnover is expected - Partners are compensated for signing up and getting someone through licensing. It's not a long-term investment in people. Also, you must pay them to use their software on top of everything else ($150 per month)

Viewing 82 - 84 of 5,480 Reviews

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