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      Terrible - Administrative Assistant New York Life Employee Review

      1.0
      Oct 16, 2023
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health insurance benefits, and sometimes a nice venue for company events (too bad field service is banned)

      Cons

      This company overworks their admins to the point of severe burn out. There is bullying, intimidation tactics, and racial microaggresive undertones. The pay is GOD AWFUL for a billion dollar company. The agents treat the staff with disrespect and lack empathy. Management only care about their bonuses and how much life they can squeeze out of you so their bonuses are top tier. I've had to get therapy because this job drove me into deep depression and gave me panic attacks.

      avatar
      New York Life Response
      2y
      Thank you for your feedback. We take your concerns seriously and would like more information. Please contact our Ethics Hotline, which provides an anonymous way to report your concerns, at (888) 331-0619 or at https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html.

      Explore other reviews about New York Life

      5.0
      Jun 12, 2026
      Senior representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provide good benefits to employees.

      Cons

      The career ladder internally is limited.

      5.0
      Oct 9, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.

      Cons

      You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.

      251
      avatar
      New York Life Response
      9y
      Thanks for taking the time to share your feedback – we appreciate it. As you say, a successful career as an agent requires dedication and commitment. For many, including you, the professional rewards are worth it. But we do understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.
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