New York Life reviews

3.7

63% would recommend to a friend

(5,480 total reviews)
avatar

Craig DeSanto

78% approve of CEO

63% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,480 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
4.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good overall culture, good benefits, good learning opportunities but little promotional movement outside of current role.

Cons

No autonomy in specific role, little promotion opportunity within existing teams, recent continous improvement efforts are overkill, high level of overseeing daily work rather then trusting employees. A lot of favortism of meaningful.project assignments.

4.0
Jan 30, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Strong, well-known brand Financial stability Good benefits package Solid training and licensing support Work-life balance (role-dependent) Resume credibility Supportive teams (varies by department)

Cons

Bureaucratic, slow decision-making Limited transparency in promotions Commission-heavy compensation (agent roles) High early attrition in sales roles Income volatility for new agents Conservative / hierarchical culture Stressful workloads in some roles

4.0
Jan 30, 2026

Tough but fair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Choose your own hours - Free education for Series exams and Designations - Great work environment

Cons

- Being an agent is hard work - Lack of structure is difficult to manage

Viewing 76 - 78 of 5,480 Reviews

Glassdoor has 6,517 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.