New York Life reviews

3.7

63% would recommend to a friend

(5,480 total reviews)
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Craig DeSanto

78% approve of CEO

63% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,480 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
3.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic opportunity to learn insurance products and their appropriate applications.

Cons

FINRA licensed advisors will not be allowed to provide non insurance products to their clients for as long as their first year of employment regardless of tenure in financial services industry. Firm will intentionally "slow walk" the transfer of in force FINRA licenses from previous employers in an effort to force the sell of insurance products.

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New York Life Response
3mo
Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.
3.0
Jan 28, 2026

CASA

Recommend
CEO approval
Business Outlook

Pros

Flexible work life balance, great colleagues, manager does not micro manage

Cons

Few growth opportunities, hard to move up

2.0
Jan 28, 2026

Tough role

Recommend
CEO approval
Business Outlook

Pros

Great products and learned a lot in the training process.

Cons

They seemed all over the place as far as how to handle the trainings. Getting guidance was difficult and I hit a roof pretty quickly - it was either go out on my own as a Financial Advisor or continue to just sell insurance.

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New York Life Response
3mo
Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience. Training is an important part of how we prepare our agents to meet the challenging demands of a career in insurance and financial services. New agents participate in a rigorous training program, often recognized as one of the best in the industry. Throughout the course of their career, agents receive ongoing education, allowing them to expand their skills and serve our customers to the very best of their ability.
Viewing 79 - 81 of 5,480 Reviews

Glassdoor has 6,517 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.