New York Life reviews

3.7

63% would recommend to a friend

(5,480 total reviews)
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Craig DeSanto

78% approve of CEO

63% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,480 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
4.0
Feb 15, 2010
Recommend
CEO approval
Business Outlook

Pros

1) The benefits are very impressive - between the health options, small 401k match, and true pension, the benefits are a true highlight of the company and often under appreciated by most employees. 2) Truely a 9-5 work environment - The average worker often forgets that they work in the financial services industry, which typically means longs hours, and showing face. At New York Life, no one thinks less of you when on 9 out of 10 days you come into work at exactly 9 and leave at exactly 5. There are often overtime opportunities for those who are looking to participate, but it is nice to know you're going to have a 40 hour work week for the most part. 3) When you take initiative it pays off - The company is often internally criticized for the slow growth process, however this is not always the case. They are willing to partially pay for an MBA, allow you to take additional FINRA tests, and have other certifications readily available to every employee. Ask for more responsibility, and they will find a way to assign you a new project or initiative. Those that show initiative and take advantage of these opportunites are rewarded. Tenure is a key component of promotions and raises, but the complaints and criticism of growth often come from those who do not show ambition and willingness to grow. 4) Great place to start - Departments take the time to fully train employees (over several months in some departments). With some initiative an entry level employee can obtain licenses and find their specialty within the company. 5) Job security - To lose a job at this company, you need to be doing something terribly wrong, are being extremely careless, or have been warned 3+ times of unacceptable behavior. The company completely withstood the test of the recession, and in fact had a tremendous year as there was a flight to quality.

Cons

1) Comparatively Lower Salaries, raises, and bonuses - This is truely my sole complaint thus far at the company. New York Life is an ultra conservative company in regards to pay. Starting salaries are typically not on par with the industry. Alot of time, this is because they hire people with little financial experience and train them to complete their job function. Bonuses and raises have also been disappointing thus far. A standard raise is typically given across the board to promoted individuals in the same pay grade, which can be frustrating to someone with a more applicable background and greater set of responsibilities.

3.0
Feb 11, 2010
Recommend
CEO approval
Business Outlook

Pros

One of the strongest life products (term and whole), the best long term care product. Very competitive annuities and securities investment products. Exceptional company history and ratings. Ability to pick and choose your clients and working hours. As a captive agent (first 3 years), you are a W2 employee, and you get some decent group health insurance. The commission rates aren't as high as most places, but your renewal stream down the road will beat it, plus the stability of the company offers better retention of clientele over the years. It's a 99.9999% chance you will never have to apologize to your clients for how the company handles its finances. It's a lot of hard work up front, but down the road it pays off very well.

Cons

For your first three years, understand you are there to serve management, despite them telling you the opposite. Their salaries are quite substantial and it's all numbers driven based on new hires. Management cannot earn commissions, like most other insurance companies. Thus, most of their time is spent recruiting and interviewing new hires. (One day in class, they forced all 12 of us new agents to give at least two names of people they can call for hiring). The guy who recruited me was gone within my first contracted month. He told us in training one day "I'm not going to throw you against the wall like flies to see who will stick." But that's exactly what they do. The bottom line is you need to know what you're doing before you walk in the door. Get a mentor, and find one or two established agents to work with. My established agent often complained about management because they were always throwing carrots at him that he thought conflicted with the interest of his clients. Have about two years worth of income saved before working there, and use some of that money to buy leads to get your numbers up during the slow months.

2.0
Feb 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Unlimited potential, boss extremely knowledgeable, and a big name. If your successful you will move up and quickly.

Cons

Pay is very shady and sounds simple but extremely difficult to understand how and when your paid, don't go in it for the money or you'll be walking out soon. Every person you meet becomes less of a friend and more of what can they do for you. The boss was extremely knowledgeable but hard to get time with and going with others for help, they of course will want a nice piece of the pie.

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