Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (37) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 183 reviews)); "Pay is good and is widely flexible" ((in 126 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 117 reviews)); "Good salaries and bonuses." ((in 76 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 76 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

74% would recommend to a friend

(1,867 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jan 28, 2015

Terrible, oppressive company to work for

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Decent pay and free monthly metrocards

Cons

Everything else Oppressive management Irregular work/life balance Untrained Marketing team Poor crisis communication nepotism Unreasonable workplace rules Inept Management

1.0

May 8, 2018

Low class.

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

$300 of free Nespresso Club credit each quarter.

Cons

Middle management isn't allowed to manage people effectively in this exceptionally top-down corporation. This allows for a toxic environment to develop, and leads to really unhappy employees. I was recently "let go" following a minor incident that could have easily been solved with a simple discussion with my manager. But because of fear driven by a weak leadership team, it escalated straight to HR. I never had a chance, or a discussion with my manager. "Low class." Do yourself a favor and look beyond the shiny branding and movie star commercials. Take it from those who know, and look elsewhere for employment.

Nespresso Response

8y

Hello - Thank you for your post. We appreciate you taking the time to provide your feedback. Nespresso employees enjoy numerous benefits including our generous Club credit, I’m glad to read that you have enjoyed these perks. I have carefully read your cons. I’m sorry for your current feelings regarding your termination. I trust our HR team followed the Nespresso Code of Conduct and Compliance very seriously when discussing the details with your previous manager. You can reach our confidential employee help-line at 888-424-2409 should you wish to speak with them further. We wish you luck in your future endeavors. My Regards, Guillaume Le Cunff

3.0

May 3, 2016

Company is losing the culture that made it great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits, Great product, Some great people left at the company, Strong backing from Nestle, Good stepping stone for your career

Cons

Used to be a very close company with family values, where employees trusted and love their management. Now it is a bit different - management runs the company using fear and show no loyalty to its employees.

Nespresso Response

9y

Hello – Thank you for your review and comments on our great perks. Although Nespresso USA is a fast-growing company, I strive to demonstrate trust and respect for all employees with whom I interact on a regular basis. Many employee events such as Town Halls are scheduled throughout the year allowing the ManCom team and myself to stay connected with the teams. Since I am unfamiliar with the situation you are referring to, I invite you to share your feedback and concrete examples with us by contacting our confidential employee help-line at 888-424-2409. We will certainly review any specifics you can provide and always improve what has to be improved. Thank you for your comments. Guillaume Le Cunff President @Nespresso USA

Viewing 7 - 9 of 1,867 Reviews

Nespresso

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Ratings by demographic groups

Reviews by job title

Terrible, oppressive company to work for

Low class.

Company is losing the culture that made it great

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