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      Nespresso

      Engaged Employer

      Nespresso reviews

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      3.8

      74% would recommend to a friend

      (1,867 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Feb 3, 2014

      The company is political and dysfunctional.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The coffee is excellent quality

      Cons

      Extreme politics. Management sleeping with employees and then promoting them. They have no understanding of the U.S. market. I worked for them for over 5 years and had the 2nd highest sales nationally and was threatened to be fired every day during the entire time I worked for them. They play favoritism unlike anything I have ever witnessed. Their performance requests are off the chart. During the time in which I was with the company the average length of time a sales rep would work for the company was 8 months; which was about the lengthy of time it took to look for and find a new job. I has 30+ years of experience in sales and I would recommend staying as far away from this company as possible.

      1.0
      Oct 22, 2013

      Degrading and Depressing

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      free $9 dollar lunch IT IS NOT A PROFESSIONAL ENVIRONMENT SO IF YOU WANNA FEEL LIKE YOU ARE IN JUNIOR HIGH WORK. The team leaders, deputyteam leaders and managers are all friends and they ARE NOT professional. They are all incompetent people and dumb which is why they help each. dumb peopel help dumb people.

      Cons

      favortism and low morale. If you are dtaing the relatives of the senior managers or if you you are intimately involved with supervisors you can get any position you want.

      2.0
      Mar 28, 2018

      Bad Company Culture

      Coffee boutique specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only positive aspect of Nespresso is their benefits. They have generous benefits.

      Cons

      Nespresso cares very little about their employees. They constantly push their employees to sell at any cost. For example, where I worked, we were pressured to sell as many machines as possible. If we didn't meet goals, we were shamed. There was no incentive to sell, though, because the store was inside a Macy's, and the Macy's associates received commission for our hard work. Most of all, Nespresso does not care about woman. I was sexually harassed by the assistant manager, and when I reported it to my manager she accused me of lying and said it was "time to move on."

      Viewing 10 - 12 of 1,867 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.