Nespresso reviews

3.8

74% would recommend to a friend

(1,867 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Mar 2, 2018

Great product but Toxic Environment

Recommend
CEO approval
Business Outlook

Pros

Great product, good benefits, solid marketing

Cons

Poor corporate management, gossip-friendly zone (from the top down) and dog-eat-dog culture, major lack of communication, lack of field management support (in some cases lack of management knowledge) and little to no upward mobility. Lack of diversity.

1.0
Oct 18, 2015

N/A

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I stand by the product. The coffee, machines, and most accessories are good.

Cons

Management, if that's what you want to call them, consists of the most unprofessional & lazy group of people, with the exception of a few. When you first get hired, they make it seem like you have the most important job if you work directly with customers. They also insist that there is endless room to grow within the company. The longer I worked here, I realized that this was definitely not true. You have no room to grow whether you ask for additional duties or apply for another position after exceeding your goals in your current position. How many times does one have to prove themselves before they're acknowledged or given an opportunity to excel? If you're not a friend or family member, you are out of luck. If you're not part of the clique that does absolutely nothing all day and acts fake and friendly with everyone, you're on your own. If you come to work and do a good job and mind your own business, it's not enough. The company acts like they care about your opinion & even created a platform for us to voice our concerns, but nothing changes. This company does not evolve. The tools we use to complete daily tasks are ancient. This company acts like they care about the customer experience, but all they care about are sales and everything being black or white with no gray areas. Bonuses are never given on time and the way they're calculated is unfair. No one is understanding about minor lateness. The company grades people on the phone like they are incompetent. The facilities manager does not respond to simple emails. If you have little to no experience in something and you're related to someone already at Nespresso, you won't be denied.

1.0
Oct 2, 2013
Recommend
CEO approval
Business Outlook

Pros

If you are dating a manager or if you are friends you can come in late and take extra days off without penalty. You can get people fired by starting office gossip and asking friends and manager friends to help

Cons

Managers are very jealous and petty people. If they see you are attractive and smart they work together to ensure you don't get promoted. Very negative environment. Co Workers are petty jealous people

Viewing 4 - 6 of 1,867 Reviews

Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.