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      Nespresso

      Engaged Employer

      Nespresso reviews

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      3.8

      74% would recommend to a friend

      (1,867 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Feb 1, 2018

      Terrible experience.

      Stock specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, decent pay, good product.

      Cons

      Massive amount of pay roll errors, abusive management, was verbally assaulted, threatened, watched employees brought to tears on two occasions, had payroll mysteriously edited by abusive manager, corporate management refused to acknowledge in investigation, lots of colossal errors nested with blame culture, personal information from another unknown employee was accidentally emailed to me after my employment ended. Overall poor experience, lots of incompetence across the board, I ended up losing my home because of it.

      2.0
      Jan 12, 2017

      Horrible Management

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Coffee Machines Nestle Benefits Paid Time Off

      Cons

      Managers at Nespresso have no respect for employees time and personal. You never leave on time, they expect you to come to work on time but you can't leave on time, they need to understand that your life does not revolve around Nespresso., you have a personal life that you need to take care of. Management if extremely unprofessional, the new Store Manager interviewed someone wearing T-Shirt and jeans, barely look at the employees when she walks into a room. So unprofessional !!! Were always short staff because they can't keep their staff. The former manager from the bar loves to gossip about the employees. To make matters worse you have to make cappuccinos and lattes for customer, as if you're a barista, the amount of free loaders that comes to the tasting bar is enormous, these people know nothing about what it means to have a luxury retail store.

      1.0
      Apr 26, 2015

      Horrible!

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free metrocard, free lunch, somewhat of a decent pay.

      Cons

      Nepotism, favoritism, vindictive management, unwillingness to listen to employee suggestions, unprofessional management.

      Viewing 13 - 15 of 1,867 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.