Mercer Client Service Analyst reviews

3.0

67% would recommend to a friend

(39 total reviews)
avatar

Pat Tomlinson

Not enough data to show CEO approval

12% positive business outlook

Client Service Analyst employees have rated Mercer with 3.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Client Service Analyst professionals have an average working experience there. Mercer is rated in line with the average (within 1 standard deviation) by Client Service Analyst professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

39 reviews
3.0
Jun 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Great starting wage for entry-level new grads. Can't knock the benefits packages. Terrific Medical/Vision/Dental offerings, generous vacation offerings.

Cons

Specifically with respect to Mercer's Outsourcing H&B: If you come from a specialized major, be prepared to be locked into the world of benefits administration. Non-transferrable technical skillset: In order to have this skillset transfer, you'll need to do outside work on your own to secure such measures (but don't forget about the non-compete/non-disclosure you signed or it could get dicey). Don't plan on using that vacation anytime around the holidays as a member of Mercer Outsourcing's H&B section - that happens to be the "busy" season (Open Enrollment) and as such, M-Fs just went from 40s into the 50s Working for any "client service" organization entails the need for the office to always be staffed (M-F) - rarely/never work remotely, long core-hours (lack of flexibility with work hours).

Viewing 28 - 30 of 39 Reviews

Glassdoor has 7,739 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.