Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has been stable over the past 12 months.

How satisfied are employees working at Medallia?

37% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (48) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 149 reviews)); "Great culture and fun to be around space." ((in 119 reviews)); "Good benefits within the company" ((in 67 reviews)); "Great work / life balance" ((in 50 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 31 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Lots of layoffs over the years and org changes without much support" ((in 45 reviews)); "poor management style and no leadership in DACH / CE" ((in 38 reviews)); "Limited career path currently" ((in 23 reviews)); "Bad managers seem to be an epidemic here." ((in 19 reviews)); "Employees routinely complain about poor communication and often feel they are not getting honest info." ((in 9 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)

Mark Bishof

29% approve of CEO

24% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

2.9

Culture & values

2.6

Career opportunities

2.4

Senior management

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

4.0

Nov 2, 2022

It was great, not it's a fairly good enterprise job

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

The people who work there are great. Leadership, however...

Cons

Growth depends a lot on nepotism

4.0

Mar 18, 2019

A great Place to work

Software engineer-ii

Recommend

CEO approval

Business Outlook

Pros

The culture is amazing and the benefits really above in the market

Cons

There is a lot of legacy code

5.0

Nov 8, 2018

Senior Software Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Compensation package is great. They think on every detail for the employee to be confortable.

Cons

A lot of technical debt. Big pressure for delivering features which keeps growing the technical debt.

Viewing 10 - 12 of 999 Reviews

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