Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has been stable over the past 12 months.

How satisfied are employees working at Medallia?

37% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (48) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 145 reviews)); "Great culture and fun to be around space." ((in 115 reviews)); "Good benefits within the company" ((in 70 reviews)); "Great work life balance!" ((in 49 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 31 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Constant layoffs, every (6" ((in 48 reviews)); "poor management style and no leadership in DACH / CE" ((in 38 reviews)); "No clear career path or real opportunity for growth" ((in 23 reviews)); "Bad managers seem to be an epidemic here." ((in 20 reviews)); "Long hours in client services positions" ((in 6 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)

Mark Bishof

29% approve of CEO

24% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

2.9

Culture & values

2.6

Career opportunities

2.4

Senior management

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

3.0

Nov 24, 2022

Good company, poor leadership

Finance manager

Recommend

CEO approval

Business Outlook

Pros

Good Benefits Good Company Culture

Cons

Lets go of know how Weak leadership Lack of equity

Medallia Response

Thank you for taking the time to leave a review and provide your feedback! We will take your feedback as an opportunity for improvement. - Medallia Talent Team

5.0

Nov 30, 2016

Crating a new Technology Space

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A great leadership team was assembled to make sure Medallia keeps the leadership role in the OCEM space. An amazing team of bright people is moving the company's vision forward, helping companies listen to their customers. The company is growing very fast and working hard to keep culture and values.

Cons

The roadmap is very demanding and, while the vision stays the same, tactical priorities change. You have to be ready for change and growth if you want to work here.

3.0

Jul 20, 2025

No longer at the top of the game in Argentina

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Being exposed to some very interesting scale problems

Cons

The office in Arg has lost a lot of employees, but there hasnt been a true effort to try to get it back to the capacity that it had a couple of years back

Viewing 7 - 9 of 999 Reviews

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