Pros
My co-workers. MSC Cruises USA has talented people below the top management level. People work hard and do good work.
Cons
MSC Cruises USA is the definition of a toxic work environment. If you are considering to work for the company, my advice is to avoid this place if you value your mental health and self respect. The top leaders in the Commercial / Marketing team are bullies who constantly criticize everyone but themselves. They lead with intimidation and scare tactics, constantly berating the team. This may sound unbelievable and it is. A complacent HR department allows this to happen while claiming to be improving company culture. Other departments are only slightly better. So many people are looking to leave the company even without another job lined up. Yes, it is that bad. Before you take a role here talk to someone outside of the interview panel. I am not making up this review.