Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Hotel Cleaner (9) , Bartender (8) , Buffet Attendant (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 31 reviews)); "Ressourceful with a great colleague environment" ((in 15 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Great benefits" ((in 11 reviews)); "Great work environment and helpful colleagues" ((in 6 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 16 reviews)); "Several managers appear to lack even basic people" ((in 14 reviews)); "Average pay and benefits are so" ((in 10 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "No training and lack of training for management" ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

Item: MSC Cruises
Rating: 3
Author: Anonymous employee

Compare reviews

3.5

59% would recommend to a friend

(308 total reviews)

Gianni Onorato

68% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

308 reviews

3.0

Apr 19, 2012

Okay experience overall

Reservation agent

Recommend

CEO approval

Business Outlook

Pros

Its a cruise line so I am able to deal with a diverse clientele of people. I enjoy the customer service aspect of it.

Cons

Its a cruise line and with luxury people expect alot from the company and the employees. Often times their complaints about their experience is unjustified.

3.0

May 5, 2011

I had a good experience with the company though I had no growth opportunity.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent company to learn the trade and industry. Good experience on the floor. Good Knowledge base. Room to learn Employees are really good people willing to go the extra mile

Cons

Good Old Italian network High level Management position (COO, Finance and HR) will not be given to Americans only to people brought from Italy. Soft Management team in the USA Low pay for non management employees Horrible supervisors Talent search based on pay for such talent is weak Take it or leave it attitude from Management Lack of empowerment by Management to the employees Micromanagement

Viewing 307 - 308 of 308 Reviews

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Jobs at MSC Cruises

Payroll Administrator

Loan Officer Assistant

Inbound Sales Representative