MSC Cruises reviews

3.5

59% would recommend to a friend

(308 total reviews)
avatar

Gianni Onorato

68% approve of CEO

61% positive business outlook

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

308 reviews
1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

-Options for travel -In demand job/industry

Cons

-Not paid for travel -Rude -Little career development, about profit

1.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Free Fruit, Tea and Coffee, and some of your colleagues

Cons

Bad working environment, bullying, discrimination, unhelpful, bad management

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MSC Cruises Response
7mo
Good afternoon, Thank you for taking the time to share your feedback. We are very sorry to hear that your experience at MSC Cruises did not meet your expectations. We take concerns about our workplace, culture, and management very seriously, as the wellbeing of our employees is extremely important to us. While we are pleased you appreciated certain aspects of the workplace, and some of your colleagues, we regret that other elements of your experience were negative. We do not tolerate any form of bullying or discrimination, and we encourage anyone who has experienced or witnessed such behaviour to raise it through our confidential reporting channels so it can be properly investigated. Our supportive HR team are also always here to help. We are continually working to strengthen communication, leadership support, and employee engagement across all departments. Your comments have been noted and will be shared with the relevant teams to help us continue improving our working environment. We wish you all the best in your future endeavours.
5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Collaborative culture with supportive colleagues, strong leadership that values transparency, opportunities for career development, challenging projects that expand skillsets, and good work-life balance initiatives.

Cons

Processes can sometimes be slow to adapt, cross-team alignment could be stronger, and resources are occasionally stretched during peak projects.

Viewing 22 - 24 of 308 Reviews

Glassdoor has 865 MSC Cruises reviews submitted anonymously by MSC Cruises employees. Read employee reviews and ratings on Glassdoor to decide if MSC Cruises is right for you.