Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

60% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"Good salary some crew are good" ((in 34 reviews)); "Supportive and friendly colleagues" ((in 15 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 8 reviews)); "The benefits and hours are good." ((in 8 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 19 reviews)); "no respect for crew members, don't have such a system, even managers don't know what to do, how to deal with employees nor customers." ((in 12 reviews)); "Awful Pay" ((in 7 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews)); "Extreme italian culture: always giving priority to italians and very agressive communication." ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

3.6

60% would recommend to a friend

(308 total reviews)

Gianni Onorato

71% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

MSC Cruises has an employee rating of 3.6 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

308 reviews

1.0

Jun 3, 2025

Bad trade for crew

Hotel cleaner

Recommend

CEO approval

Business Outlook

Pros

None pros most people don’t respect you because their position.

Cons

Bad food , bad salary, bad attitude from medical doctors

5.0

May 19, 2025

Hard job

Poolboy

Recommend

CEO approval

Business Outlook

Pros

Knowledge Cultural exchange Trips Dollar payments

Cons

Full time job Tiredness Long hours on duty Food sometimes bad

4.0

Apr 17, 2025

Good

Kitchen utility

Recommend

CEO approval

Business Outlook

Pros

Good company to work with

Cons

Too much cold in Tokyo

Viewing 28 - 30 of 308 Reviews

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Jobs at MSC Cruises

Retail Processor

Diamond Bar, CA

View job

Payroll Administrator

Loan Officer Assistant

Business Development Representative