Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

58% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Sales Associate (9) , Bartender (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"Good salary some crew are good" ((in 38 reviews)); "Supportive and friendly colleagues" ((in 14 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "The benefits and hours are good." ((in 10 reviews)); "Amazing coworkers." ((in 5 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 12 reviews)); "Average pay and benefits are so" ((in 11 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews)); "Extreme italian culture: always giving priority to italians and very agressive communication." ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

58% would recommend to a friend

(309 total reviews)

Gianni Onorato

64% approve of CEO

60% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

4.0

Oct 5, 2022

Good company

Finance director

Recommend

CEO approval

Business Outlook

Pros

The company makes choices according to human values

Cons

Salary expectations below the avarage

4.0

Aug 29, 2022

Salary

Customer service call center manager

Recommend

CEO approval

Business Outlook

Pros

Good salary and decent benefits

Cons

Long hours and always on call

4.0

Aug 13, 2022

Call Center Agent

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

I get to work remotely so that’s a big plus

Cons

You’re kind of on your own when a customer is upset and wants to speak to a manager

Viewing 166 - 168 of 309 Reviews

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