Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

58% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Sales Associate (10) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"Good salary some crew are good" ((in 38 reviews)); "Supportive and friendly colleagues" ((in 14 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "The benefits and hours are good." ((in 10 reviews)); "Amazing coworkers." ((in 5 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 12 reviews)); "Average pay and benefits are so" ((in 11 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews)); "Extreme italian culture: always giving priority to italians and very agressive communication." ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

58% would recommend to a friend

(310 total reviews)

Gianni Onorato

64% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

310 reviews

4.0

Aug 13, 2022

Call Center Agent

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

I get to work remotely so that’s a big plus

Cons

You’re kind of on your own when a customer is upset and wants to speak to a manager

5.0

Aug 10, 2022

Good company to start you r carrer

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Welcoming enivrement and nice managers

Cons

Low salary and low overtime pay

1.0

Aug 8, 2022

Bad salary

Assistant waiter

Recommend

CEO approval

Business Outlook

Pros

New places to meet and people from all around the world.

Cons

Working more than 12 hours a day

Viewing 169 - 171 of 310 Reviews

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