Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

60% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Hotel Cleaner (9) , Bartender (8) , Buffet Attendant (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"Good salary some crew are good" ((in 35 reviews)); "Ressourceful with a great colleague environment" ((in 15 reviews)); "Great people to work with and travelling the world for free" ((in 15 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 8 reviews)); "Easy get , they are always need new people)))) Good team, really good people all around" ((in 8 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 18 reviews)); "Some managers dont pull they weight." ((in 11 reviews)); "Average pay and benefits are so" ((in 10 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "Benefits could be better, no remote working." ((in 8 reviews))

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MSC Cruises

MSC Cruises reviews

3.6

60% would recommend to a friend

(307 total reviews)

Gianni Onorato

71% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

MSC Cruises has an employee rating of 3.6 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

307 reviews

2.0

Oct 22, 2025

Horrible

Sales associate

Recommend

CEO approval

Business Outlook

Pros

None I can think of

Cons

Hybrid only one day at home pounds calls no money people hanging up on you

1.0

Oct 16, 2025

Rude and overly difficult

Supply chain intern

Recommend

CEO approval

Business Outlook

Pros

-Options for travel -In demand job/industry

Cons

-Not paid for travel -Rude -Little career development, about profit

1.0

Sep 26, 2024

Working at MSC

Call centre agent

Recommend

CEO approval

Business Outlook

Pros

There are none - not a good place to work

Cons

Bad management, dreadfull work place

Viewing 61 - 63 of 307 Reviews

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Jobs at MSC Cruises

Inbound Sales Representative

Outside Sales Representative

Luxury Sales Representative