MSC Cruises reviews

3.5

59% would recommend to a friend

(308 total reviews)
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Gianni Onorato

68% approve of CEO

61% positive business outlook

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

308 reviews
2.0
Sep 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Pretty good salary, career opportunities, good benefits

Cons

Very bad management, bullying culture, a lot of office drama, wrong priorities, unfair treatment, bad for mental health.

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MSC Cruises Response
2y
Good day, Thank you for taking the time to share your thoughts and experiences with us on Glassdoor. We genuinely appreciate your feedback, and we take your concerns very seriously. We are pleased to hear that you found positive aspects in your time with our company, such as the competitive salary, career opportunities, and comprehensive benefits. These are areas where we have worked hard to provide our employees with the best possible experience. However, we are deeply concerned about the issues you raised, particularly regarding management, workplace culture, and the impact on your mental health. We take these matters seriously, and we are committed to addressing them promptly. We are actively reviewing our management practices and will implement necessary changes to ensure a more supportive and respectful work environment for all employees. We do not tolerate bullying or unfair treatment and are taking steps to rectify any such situations. Office drama and misplaced priorities can be disruptive, and we are working to foster a more collaborative and focused atmosphere within the organization. Your feedback reinforces the importance of maintaining a positive workplace culture. We understand that your experience has been challenging, and we genuinely regret any negative impact on your mental health. Your well-being is paramount to us, and we are dedicated to providing resources and support to help you and other employees manage stress and maintain good mental health. We would appreciate the opportunity to discuss your specific concerns in more detail and explore how we can make improvements. Please feel free to reach out to our HR department if you would like to discuss this. Your feedback is instrumental in helping us identify areas for improvement, and we are determined to address these issues to create a better work environment for everyone. We value your input and are committed to turning your perception of our company around. Thank you for bringing these matters to our attention. Sincerely, Danielle McGrath
1.0
Nov 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Access to discounted cruises. Free shuttle in business park.

Cons

Almost non-existent benefits, huge salaries differences between high and middle management, gender gaps, no promotions, old fashioned top management, no working flexibility. Job 24/7, often long calls on weekends, etc.

Viewing 4 - 6 of 308 Reviews

Glassdoor has 865 MSC Cruises reviews submitted anonymously by MSC Cruises employees. Read employee reviews and ratings on Glassdoor to decide if MSC Cruises is right for you.