Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 30 reviews)); "You can chose your hours and my colleagues were nice." ((in 16 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Great benefits" ((in 10 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 9 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 12 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 12 reviews)); "No training and lack of training for management" ((in 7 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews))

MSC Cruises reviews

3.5

59% would recommend to a friend

(309 total reviews)

Gianni Onorato

71% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

309 reviews

5.0

Oct 15, 2024

Second Family !

Manager

Recommend

CEO approval

Business Outlook

Pros

Family environment & treatment ! Colleagues are respectful and fun to be around Going to work here is the first time i have looked forward to work ! Get to travel every so often which makes the job varied and not boring. Company benefits very good ! HR are always looking to make them better also ! Don't agree with the Bad reviews. Everyone are always smiling and friendly !!

Cons

Long work hours due to start and finish times, travel times in rush hour which causes over 2 hours of travel per day..

MSC Cruises Response

1y

Good afternoon, Thank you for sharing such a heartfelt review! It’s wonderful to hear that you feel like part of a family here and that you enjoy the positive and respectful atmosphere with your colleagues. We are also glad to know you value the variety the role brings, as well as the company benefits—we’re always working to make these even better. We understand the challenges posed by long work hours and travel times. Your suggestions for management are much appreciated. If you have any further thoughts or ideas, please don’t hesitate to share them with us. We are always open to finding ways to make your experience even better! Best regards, Danielle McGrath

4.0

Oct 15, 2024

I would recommend

R&d manager

Recommend

CEO approval

Business Outlook

Pros

Good environment, growing fast, working hours 09:00-17:30, Lunch (main, salad or pasta/pizza) is available for a lower price than meal deal.

Cons

Benefits could be better, no remote working.

MSC Cruises Response

1y

Good afternoon, Thank you for taking the time to leave a review and for your recommendation! We are glad to hear that you appreciate the positive work environment and our efforts to provide varied and affordable lunch options - the pasta today was fantastic! We also appreciate your feedback on benefits and remote working. We are continuously evaluating our benefits to ensure that we are meeting the evolving needs of our team. Your input helps us identify opportunities for improvement as we grow. If there is anything else you would like to share, feel free to reach out directly to HR. We value your thoughts and are always looking to improve the employee experience. Best regards, Danielle McGrath

1.0

Sep 28, 2024

MSC

Doctor

Recommend

CEO approval

Business Outlook

Pros

Family owned company, family cruises for employees

Cons

No opportunity to grow, no work from home possibility

Viewing 52 - 54 of 309 Reviews

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MSC Cruises

MSC Cruises reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Second Family !

I would recommend

MSC

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