Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 30 reviews)); "You can chose your hours and my colleagues were nice." ((in 16 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Great benefits" ((in 10 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 9 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 12 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 12 reviews)); "No training and lack of training for management" ((in 7 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

59% would recommend to a friend

(309 total reviews)

Gianni Onorato

71% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Senior management

3.1

Work/Life balance

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

1.0

Sep 26, 2024

Working at MSC

Call centre agent

Recommend

CEO approval

Business Outlook

Pros

There are none - not a good place to work

Cons

Bad management, dreadfull work place

1.0

Sep 25, 2024

Poor working environment

Manager

Recommend

CEO approval

Business Outlook

Pros

Living work at 17:30 Daily - Monday Friday

Cons

Be my guest a lot to say

MSC Cruises Response

Good morning, Thank you for taking the time to share your feedback. We are genuinely concerned that you have not enjoyed the working environment so far. As a company, we are always striving to create an environment where are team are set up for success and are able to enjoy their work. If you have any further specific feedback or suggestions, we would really appreciate hearing from you directly. Please do feel free to reach out to HR to discuss further, your feedback is very much appreciated. Kind regards, Danielle McGrath

5.0

Sep 17, 2024

great company

Outbound sales representative

Recommend

CEO approval

Business Outlook

Pros

great company to work with!

Cons

nothing this is a great company

Viewing 55 - 57 of 309 Reviews

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Jobs at MSC Cruises

Loan Officer Assistant

Branch Administrative Assistant

Payroll Administrator