Is Lumen a good company to work for as a Software Engineer?

Software Engineer professionals working at Lumen have rated their employer with 3.5 out of 5 stars in 325 Glassdoor reviews. This is a higher than average score with the overall rating of Lumen employees being 3.4 out of 5 stars. Search open Software Engineer Jobs at Lumen now and start preparing for your job interview by browsing frequently asked Software Engineer interview questions at Lumen .

Does Lumen pay Software Engineer employees well?

Software Engineer professionals rate their compensation and benefits at Lumen with 3.3 out of 5 stars based on 325 anonymously submitted employee reviews. This is 3% worse than the company average rating for salary and benefits. Find out more about Software Engineer salaries at Lumen.

How happy are Software Engineer professionals working at Lumen?

84% of Software Engineer employees at Lumen would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Software Engineer professionals have also rated Lumen with a 4.5 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.0 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 680 reviews)); "Schedule is flexible and good for work/life balance" ((in 628 reviews)); "The pay is good and the product line is broad" ((in 462 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 441 reviews)); "Good culture and down to earth coworkers" ((in 188 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 392 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 152 reviews)); "Lots of layoffs and re" ((in 151 reviews)); "low salary and non timely promotions" ((in 134 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 134 reviews))

Skip to content Skip to footer

Notifications

Lumen

Lumen Software Engineer reviews

3.5

84% would recommend to a friend

(325 total reviews)

Kate Johnson

82% approve of CEO

63% positive business outlook

Ratings by category

4.5

Work/Life balance

4.2

Diversity & inclusion

4.0

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Senior management

Software Engineer Software employees have rated Lumen with 3.5 out of 5 stars, based on 325 company reviews on Glassdoor. This indicates that most Software Engineer Software professionals have a good working experience there. Lumen is rated in line with the average (within 1 standard deviation) by Software Engineer Software professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

325 reviews

4.0

Apr 30, 2026

Flexible hours and great colleagues, but can feel stagnant

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Very flexible work hours, great people to work with

Cons

Things are slow to get moving and it's easy to feel stagnant if you let it happen.

Lumen Response

2mo

Thank you for sharing your thoughts! We want to hear from people like you to learn how we can do better. We recognize that things can feel stagnant and that 3rd party vendors can be challenging. We are determined to have an open mind and a commitment to learning by seeing challenges, failures and change as opportunities for growth. Your review will help us take any necessary action. We're glad you value our agile working model and people! Thank you again for your feedback. We're happy to have you on the team.

4.0

Apr 10, 2026

Na

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good place to work . And hybrid policy is good

Cons

No I don't have anything

Lumen Response

2mo

Thank you for taking the time to write a review. We value your input! We're excited to continue offering our agile working model to our teams. Thank you for all that you do at Lumen. We're glad to have you on board with us.

3.0

Dec 17, 2025

Work life

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good friendly team members. Decent work life.

Cons

Sometimes the calls go on till late evenings.

Lumen Response

6mo

Thank you for leaving an honest review. We appreciate your feedback. We recognize your experience with late calls. Thank you for leaning in and being willing to rumble respectfully for the benefit of the conversation or desired result. We're glad to hear that you have found value in your team and work life. We're glad to have you on board with us.

Viewing 4 - 6 of 325 Reviews

Top companies for "Compensation and Benefits" near you

Amdocs

3.5★Compensation & Benefits

Cisco

4.0★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

SAP

3.9★Compensation & Benefits

Jobs at Lumen

Senior Lead IT Engineer, Flexera One

Lead Project Cost Control

LEAD IT SYSTEMS ENGINEER - PUB SEC

Sr IT Systems Engineer - PUB SEC

Field Communications Technician - MN

View all Software Engineer Software Jobs

Lumen reviews FAQs

Lumen reviews Lumen Software Engineer Software reviews

Lumen

Lumen Software Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible hours and great colleagues, but can feel stagnant

Na

Work life

Top companies for "Compensation and Benefits" near you

Jobs at Lumen

Lumen reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Lumen

Lumen reviews FAQs