Lumen Software Engineer reviews

3.5

84% would recommend to a friend

(325 total reviews)
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Kate Johnson

82% approve of CEO

63% positive business outlook

Software Engineer Software employees have rated Lumen with 3.5 out of 5 stars, based on 325 company reviews on Glassdoor. This indicates that most Software Engineer Software professionals have a good working experience there. Lumen is rated in line with the average (within 1 standard deviation) by Software Engineer Software professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

325 reviews
5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Work/life balance and work environment

Cons

Heavy technical debt which is to be expected

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Lumen Response
9mo
Thank you for sharing your experience with us. We're glad to hear your experience was positive and you valued the flexibility that comes with working at home. We appreciate your feedback and thank you for being part of the team.
4.0
Aug 29, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

Relocation is expected as having mainly two locations

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Lumen Response
10mo
Thank you for sharing your experience with us. We’re happy to hear that you enjoyed the work-life balance during your time at Lumen. We wish you all the best as you continue with your career!
2.0
Jul 18, 2025

Could be better

Recommend
CEO approval
Business Outlook

Pros

Great team and coworkers, opportunity to work in huge enterprise environments and gain valuable experiences that would be difficult to obtain in other organizations, some of the upper middle managers genuinely listen and and provide solid guidance personally and professionally.

Cons

They will lay you off with absolutely no warning, and the layoffs are almost constant, cut cut cut until its they're short staffed then they bring back some of the same people as contractors, but mostly just outsourcing to India, if you are in India you should demand higher pay, their business troubles are related to making massive investments for the future but their only solution to their financial woes is to layoff staff and outsource, really uncreative upper management, and they skip over some of the middle upper management who have been holding the company together, those who should be running the company are skipped over for executive positions in favor of Steve Jobs wannabes who organize ted talk style corporate kool aid drinking sessions that add nothing of value to the company.

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Lumen Response
11mo
Thank you for sharing your experience with us. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We truly appreciate your transparency and the feedback you provided. Thank you for all that you do at Lumen.
Viewing 13 - 15 of 325 Reviews

Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.