Lumen reviews

3.4

58% would recommend to a friend

(7,775 total reviews)
avatar

Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and schedule is work from home

Cons

Micromanaging senior leadership change process monthly

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Lumen Response
5mo
Thank you for sharing your feedback with us. We value your input. Micromanagement can definitely be challenging. We're always looking to help our leaders grow so that we can all succeed together. We're glad to hear that you value our benefits and flexible work environment. We're glad to have you on board with us!
5.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

* Good work-life balance for infra/operations roles * Supportive peers and collaborative team culture *Opportunities to lead and handle High-level responsibilities

Cons

* Limited fast-paced or cutting-edge project opportunities * Decision-making sometimes feels centralized and slow

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Lumen Response
7mo
Thank you for leaving a thoughtful review about your experience at Lumen! We value your input. We're excited to continue to maintain balance, support, collaborative culture, and opportunities. Thank you for your hard work, we're happy to have you on the team.
4.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

work life balance, chill environment, every year hike around 8 to 10% good team.

Cons

less salary they offers at the time of joining,

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Lumen Response
7mo
Thank you for taking the time to write a review. Because of feedback like yours, we get better every day. We're glad you're enjoying the work life balance and company culture! Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you again for your feedback. We play to win, and we're happy to have you on board the team.
Viewing 130 - 132 of 7,775 Reviews

Glassdoor has 8,424 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.