Lumen reviews

Lay offs, ceos making tons of money and not caring about the people who worked there for years.

Inefficient, unclear, complex, disjointed operating environment. Unsuccessful integration of multiple companies. Unclear vision of company goals and strategy from senior management. Lack of communication from C-level management with employees. Lack of follow through and commitment from senior management to implement systems and processes that would allow for a positive customer experience. These are unaddressed and ongoing challenges that have lead to an increasingly apathetic employee base because there is a diminishing believe that the company leaders have the ability to take the necessary action to create an environment that will allow the business to execute for customers, shareholders and employees.